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As a business owner, mistakes are an inevitable part of the journey. However, mistakes should never be seen as failures. To embrace your growth mindset you must take each challenge and turn them into valuable learning opportunities. Your personal and professional...

Confidence is an important trait for small business owners. It plays a vital role in decision-making, building the know, like, and trust relationships with customers, and overcoming challenges. But what if confidence doesn’t come naturally to you? There are many tools...

As a business owner, accountability links closely to your Unique Human Proposition®, and requires honesty and transparency in your decisions. It helps you take control of your mistakes and learn from them while holding you accountable to standards, expectations, and...

The Sales Academy app is a platform providing small business owners with everything they need to learn and grow their businesses. Whether you want to improve your sales skills and marketing techniques or enhance your customer service, the app has it all. The best...

Solving problems and building trust is vital if you want a successful business with loyal customers. Building those long-lasting relationships takes time and dedication. Still, you will reap the benefits if you nurture your customers and appreciate their needs and...

How many of us know someone who is confident and self-assured in their sales and marketing strategy? Feeling that level of confidence in business might seem impossible some days, especially in the current financial climate. However, confidence comes from being...

UHP® stands for Unique Human Proposition® and it’s what sets you apart from everyone else. It is a process I created to develop your unique emotional glue to strengthen, bond, and deliver an unparalleled sales experience. I often refer to sales skills being life...

Staying positive in the current financial climate might seem tough, but spending time analysing your sales strategy and creating an action plan can help. “Say something positive and you’ll see something positive.” Jim Thompson Everyone understands the power of...

Understanding how to add that personal touch to your sales strategy is a vital tool to include in your business development. What do I mean by ‘personal touch’? Offering a personalised service allows you to provide more value for your customer and keep them coming...