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Solving problems and building trust is vital if you want a successful business with loyal customers. Building those long-lasting relationships takes time and dedication. Still, you will reap the benefits if you nurture your customers and appreciate their needs and...

How many of us know someone who is confident and self-assured in their sales and marketing strategy? Feeling that level of confidence in business might seem impossible some days, especially in the current financial climate. However, confidence comes from being...

UHP® stands for Unique Human Proposition® and it’s what sets you apart from everyone else. It is a process I created to develop your unique emotional glue to strengthen, bond, and deliver an unparalleled sales experience. I often refer to sales skills being life...

Staying positive in the current financial climate might seem tough, but spending time analysing your sales strategy and creating an action plan can help. “Say something positive and you’ll see something positive.” Jim Thompson Everyone understands the power of...

Understanding how to add that personal touch to your sales strategy is a vital tool to include in your business development. What do I mean by ‘personal touch’? Offering a personalised service allows you to provide more value for your customer and keep them coming...

The Sales Academy is packed with learning opportunities, experts, and professional coaching to allow you to get the most out of your business. The membership was born in September 2020 - yes, the pandemic year! It was a bit of a risk as what a horrible year it had...

As we creep into another month of the New Year, I’m still seeing posts on my social media feed about reviewing your business. Surely this is something you do before the clock strikes midnight at the end of the year. In truth, there is no set time scale to review and...

Making bad choices can leave you procrastinating over tasks and processes, falling down the rabbit hole of social media, or working with customers or companies that aren’t aligned with your values. Making better choices, however, helps you achieve your business goals...

Are you one of the 82% of shoppers who align with a brand because it sits with your core values? Understanding the importance of values is an interesting concept for any business owner. Why are your customers buying their products or services from you? Have you...